Jennifer Gingerich

Orlow, it’s interesting that there is not too much concern about any of us relating to the residents in their 80s and 90s, but your leadership is still concerned about how you will relate to younger residents!  Actually my housing manager shared at some point after I was hired that she had worried about how I would connect with residents of color or different socio-economic status.  This is where our training in empathy and listening carefully to folks’ stories helps, right?  It sounds like you are working hard to do that.

I’m curious, how do you go about designing programming or services that meet the preferences/needs of various age groups in your setting?  What does that end up looking like?