Hi Joy! I can’t find the ‘string’ where you ask about the Support Victims Program. I asked one of our leaders today. We did not create it from scratch. We had help from another hospital. They came and trained us and then we created our own version. If you want more information you can contact Lindsey Price at Memorial Medical Center in Springfield, Il. She is the Director of Patient Safety and Accreditation. Phone # is 217-788-0146. Email: [email protected] Hope this helps!