Reply To: Week 3 / assignments All Courses › Forums › Course Discussion Forums › Creating a Caring Presence › Week 3 / assignments › Reply To: Week 3 / assignments February 4, 2019 at 3:45 pm #4302 Wally PlockParticipant @wemajh I just watched the Active Listening Skills video for week three. It was good to have a joyful example. that is part of what we do also, but often the focus is on the angry, sad, fearful and/or confused. Rick was able to pull out key words in his summaries. He synthesized a number of elements in Kathy’s story. She felt heard and would share more. She said, “I want to tell you more.” Rick said it is a gift to the listener as well. I agree. I learned from Kathy’s story, some counter story tingled my spirit a little.