The COVID-19 crisis has strained all facets of health care, and creative solutions to problems have emerged. A hospital study with critical care nurses indicated that intentional use of a proven and effective listening model positively impacted both patient and nurse. Based on the Quaker clearness committee model, the method is organic and can be incorporated into a nurse’s current practice. Deep connection leads to better care as patient and nurse connect in what some refer to as the sacred space of the bedside. The workshop introduces this model as an effective method of care that has proven to be satisfying to nurses as they take a fresh approach to their role as servant leaders.
After you attend this workshop, you will be able to:
- Define and apply good listening skills for patient care.
- Apply enhanced skills to assist in creating a deeper connection with patients.
- Understand and practice expectant listening.
Format: Live presentations and recorded, May 11, May 18, May 25, 7 PM EST
Resource: Heart to Heart: Spiritual Care Through Deep Listening, Clare Biedenharn, D. Min., BCC